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<!--Generated by Squarespace Site Server v5.9.2 (http://www.squarespace.com/) on Thu, 11 Mar 2010 00:37:31 GMT--><rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:dc="http://purl.org/dc/elements/1.1/" version="2.0"><channel><title>Blog</title><link>http://www.redtilebusinessit.co.uk/blog/</link><description></description><lastBuildDate>Mon, 26 Oct 2009 11:20:07 +0000</lastBuildDate><copyright></copyright><language>en-GB</language><generator>Squarespace Site Server v5.9.2 (http://www.squarespace.com/)</generator><item><title>Microsoft launches Windows 7 today</title><category>Exchange Server 2010</category><category>Microsoft; Windows 7</category><category>Software</category><category>Windows Server 2008 R2</category><category>Windows Vista</category><category>Windows XP</category><dc:creator>Chris Lee</dc:creator><pubDate>Thu, 22 Oct 2009 09:08:16 +0000</pubDate><link>http://www.redtilebusinessit.co.uk/blog/2009/10/22/microsoft-launches-windows-7-today.html</link><guid isPermaLink="false">207470:2030508:5577417</guid><description><![CDATA[<p><a title="Introducing Windows 7: Features, Demos, Windows XP Comparison &amp; More - Microsoft UK" href="http://www.microsoft.com/uk/windows/windows-7/" target="_blank">Windows 7</a>, the latest version of Microsoft's desktop operating system is launched today.&nbsp; I&rsquo;m going to take a quick look at the key points of interest to SMEs, and provide some further resources to help you find out more.</p>
<p><a title="Top 5 Operating Systems in the UK W27 08 to W32 09 - StatCounter Global Stats" href="http://gs.statcounter.com/#os-GB-weekly-200827-200932-barT" target="_blank">Statistics </a>show that 9 out of every 10 PCs runs some version of Windows.&nbsp; However, looking at the UK figures, Windows XP, which was released in 2001, still holds almost 56% of the market share compared with its replacement Vista which holds 35%.&nbsp; For one reason or another Vista got a lot of <a title="Windows Vista - Criticism - Wikipedia" href="http://en.wikipedia.org/wiki/Windows_vista#CriticismW" target="_blank">bad press</a> and it was not adopted to the extent that Microsoft had planned.&nbsp; To ensure they don't repeat past mistakes, Microsoft has been working hard to make Windows 7 an attractive OS and win back confidence and sales in a market seeing increasing popularity for offerings from <a title="Apple unleashes Snow Leopard OS - BBC News" href="http://news.bbc.co.uk/1/hi/technology/8224517.stm" target="_blank">Apple</a>, <a title="Linux - Wikipedia" href="http://en.wikipedia.org/wiki/Linux" target="_blank">Linux </a>and, soon, <a title="Google to launch operating system - BBC News" href="http://news.bbc.co.uk/1/hi/technology/8139711.stm" target="_blank">Google</a>.&nbsp; Problems with hardware compatibility, upgrade issues, speed and interface annoyances have all been addressed and Microsoft is confident that 7, along with the recent refresh of its Server OS, <a title="Windows Server 2008 - Microsoft" href="http://www.microsoft.com/windowsserver2008/en/us/default.aspx" target="_blank">2008 R2</a>, and the forthcoming <a title="Introducing Microsoft Office 2010 Technical Preview - Microsoft UK" href="http://www.microsoft.com/office/2010/" target="_blank">Office 2010</a> and <a title="Microsoft Exchange Server 2010 - Microsoft" href="http://www.microsoft.com/exchange/2010/en/us/default.aspx" target="_blank">Exchange 2010</a> will become what they refer to as '<a title="Windows 7, WIndows Server 2008 R2 and Exchange Server 2010" href="http://www.microsoft.com/business/thenewefficiency/" target="_blank">the New Efficiency</a>'.</p>
<p>As Microsoft Partners, we've been using Windows 7 for a couple of months now and can happily report that this is not another Vista.&nbsp; We&rsquo;re all of the opinion that 7 is what Vista should have been 2 years ago.&nbsp; The improved user interface makes the 'user experience' a much quicker and productive one; we&rsquo;ve had no issues with any existing hardware, with most drivers being located and installed automatically; and although untested here, we&rsquo;re excited about both <a title="Microsoft Windows Enterprise: Windows 7 Features - Microsoft" href="http://www.microsoft.com/windows/enterprise/products/windows-7/features.aspx" target="_blank">BitLocker To Go and DirectAccess</a> which provide powerful but simple security and support options for business users and administrators.&nbsp; We have some customers who stuck with XP because Vista failed to run older &lsquo;legacy&rsquo; software correctly.&nbsp; Microsoft have addressed this issue by providing a version of XP within Windows 7 which allows users to run older software in <a title="Windows XP Mode and Virtual PC - Microsoft" href="http://www.microsoft.com/windows/virtual-pc/default.aspx" target="_blank">XP Mode</a> either in a separate instance of XP in its own window, or directly from the start menu as if it was running right from Windows 7.&nbsp; This is a great feature and gives that safety net to users hesitant to take the plunge to 7 for fear of losing access to existing key software.&nbsp; XP Mode is another example of how virtualisation technology is providing benefits to businesses of all sizes.</p>
<p>Overall, there seems to be more positive excitement surrounding Windows 7 than there was with Vista, and most customers we&rsquo;ve been talking with are planning to upgrade to 7 sooner rather than later, whether that&rsquo;s by choosing new PCs with Windows 7 pre-installed, or upgrading from XP or Vista.&nbsp; We&rsquo;re certainly encouraging customers to move to Windows 7 as we believe it offers a good range of advantages over previous versions whilst remaining compatible with existing hardware and software.&nbsp;</p>
<p><strong>Are you planning to deploy or upgrade to Windows 7?&nbsp; Leave us a comment below.</strong></p>
<p>Further reading:</p>
<ul>
<li><a title="Microsft Windows 7 Review - PC Pro" href="http://www.pcpro.co.uk/reviews/software/352642/microsoft-windows-7 " target="_blank">PC Pro&rsquo;s full review of Windows 7</a></li>
<li><a title="Who needs new Windows? - The Guardian" href="http://www.guardian.co.uk/technology/2009/oct/21/microsoft-windows-7-launch" target="_blank">The Guardian asks key industry figures 'Who needs new Windows?'</a></li>
<li><a title="Windows 7 for Small Businesses - Microsoft UK" href="http://www.microsoft.com/uk/Windows7forBusiness/sb.mspx" target="_blank">Microsoft&rsquo;s Windows 7 for Small Business microsite</a></li>
<li><a title="Windows 7: What is Windows 7? - Microsoft" href="http://www.microsoft.com/windows/windows-7/what-is-windows-7.aspx" target="_blank">Microsoft&rsquo;s What is Windows 7? microsite</a></li>
</ul>
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</ul>]]></description><wfw:commentRss>http://www.redtilebusinessit.co.uk/blog/rss-comments-entry-5577417.xml</wfw:commentRss></item><item><title>Adobe updates Reader to fix vulnerabilities</title><category>Acrobat</category><category>Security advisories</category><dc:creator>Chris Lee</dc:creator><pubDate>Wed, 13 May 2009 11:15:07 +0000</pubDate><link>http://www.redtilebusinessit.co.uk/blog/2009/5/13/adobe-updates-reader-to-fix-vulnerabilities.html</link><guid isPermaLink="false">207470:2030508:3968836</guid><description><![CDATA[<p>Adobe has <a title="Security Bulletin - Adobe Reader and Acrobat" href="http://blogs.adobe.com/psirt/2009/05/security_bulletin_adobe_reader_1.html" target="_blank">released updates</a> to Acrobat and Reader to address <a title="Adobe recommend disabling JavaScript option in Acrobat and Reader" href="http://redtile.squarespace.com/blog/2009/4/29/adobe-recommend-disabling-javascript-option-in-acrobat-and-r.html">vulnerabilities</a> discovered in the products last month.&nbsp; Users can update to the latest version using the 'Check for Updates' option on the Help menu.</p>]]></description><wfw:commentRss>http://www.redtilebusinessit.co.uk/blog/rss-comments-entry-3968836.xml</wfw:commentRss></item><item><title>Adobe recommend disabling JavaScript option in Acrobat and Reader</title><category>Acrobat</category><category>Security advisories</category><dc:creator>Chris Lee</dc:creator><pubDate>Wed, 29 Apr 2009 13:58:53 +0000</pubDate><link>http://www.redtilebusinessit.co.uk/blog/2009/4/29/adobe-recommend-disabling-javascript-option-in-acrobat-and-r.html</link><guid isPermaLink="false">207470:2030508:3833857</guid><description><![CDATA[<p>Adobe have <a title="Update on Adobe Reader Issue" href="http://blogs.adobe.com/psirt/2009/04/update_on_adobe_reader_issue.html" target="_blank">warned users</a> to disable the <a title="JavaScript" href="http://en.wikipedia.org/wiki/Javascript" target="_blank">JavaScript</a> option in Acrobat and Acrobat Reader following the discovery of a <a title="Arbitrary code execution" href="http://en.wikipedia.org/wiki/Remote_code_execution" target="_blank">remote code-execution vulnerability</a>.&nbsp; All current versions of Acrobat and Acrobat Reader are vulnerable, including the <a title="Download the latest version of Adobe Reader" href="http://get.adobe.com/uk/reader/" target="_blank">latest versions</a> 9.1, 8.14 and 7.11.</p>
<p>Users can manually disable JavaScript using these instructions:</p>
<p>1. Launch Acrobat or Adobe Reader.<br />2. Select Edit&gt;Preferences<br />3. Select the JavaScript Category<br />4. Uncheck the &lsquo;Enable Acrobat JavaScript&rsquo; option<br />5. Click OK</p>
<p>Administrators can deploy the setting using <a title="Group Policy" href="http://en.wikipedia.org/wiki/Group_policy" target="_blank">Group Policy</a> using Rick Patterson's <a title="Adobe Reader/Acrobat 9 ADM file for group policy" href="http://forums.adobe.com/thread/392489" target="_blank">administrative template</a>.</p>
<p>&nbsp;</p>]]></description><wfw:commentRss>http://www.redtilebusinessit.co.uk/blog/rss-comments-entry-3833857.xml</wfw:commentRss></item><item><title>Microsoft releases Office 2007 Service Pack 2</title><category>Microsoft Office</category><category>ODF</category><category>Open XML</category><category>PDF</category><category>Software</category><dc:creator>Chris Lee</dc:creator><pubDate>Wed, 29 Apr 2009 11:37:15 +0000</pubDate><link>http://www.redtilebusinessit.co.uk/blog/2009/4/29/microsoft-releases-office-2007-service-pack-2.html</link><guid isPermaLink="false">207470:2030508:3833180</guid><description><![CDATA[<p>Microsoft has released Service Pack 2 for Office 2007.&nbsp; The update is <a title="Office Service Pack 2 A Significant Stability, Performance and Interoperability Upgrade" href="http://www.microsoft.com/presspass/features/2009/Apr09/04-28Office2007SP2QA.mspx" target="_blank">described by Microsoft</a> as a significant stability, performance and interoperability upgrade, most notably with improved performance and stability of Outlook, better charting functionality in Excel and built-in support for <a title="Office Open XML" href="http://en.wikipedia.org/wiki/Office_Open_XML" target="_blank">Open XML</a>, <a title="OpenDocument" href="http://en.wikipedia.org/wiki/OpenDocument" target="_blank">ODF </a>and <a title="Portable Document Format" href="http://en.wikipedia.org/wiki/PDF" target="_blank">PDF</a>.</p>
<p>Office 2007 SP2 is available from Windows Update and <a title="Microsoft Windows Update" href="http://update.microsoft.com/windowsupdate" target="_blank">Microsoft Update</a> or as a <a title="The 2007 Microsoft Office Suite Service Pack 2 (SP2)" href="http://www.microsoft.com/downloads/details.aspx?FamilyID=b444bf18-79ea-46c6-8a81-9db49b4ab6e5&amp;displaylang=en" target="_blank">separate download</a>.</p>]]></description><wfw:commentRss>http://www.redtilebusinessit.co.uk/blog/rss-comments-entry-3833180.xml</wfw:commentRss></item><item><title>Windows 7 release candidate due 5th May</title><category>Microsoft</category><category>Software</category><category>Windows 7</category><category>Windows XP</category><dc:creator>Chris Lee</dc:creator><pubDate>Tue, 28 Apr 2009 08:40:22 +0000</pubDate><link>http://www.redtilebusinessit.co.uk/blog/2009/4/28/windows-7-release-candidate-due-5th-may.html</link><guid isPermaLink="false">207470:2030508:3823115</guid><description><![CDATA[<p><a title="Welcome to Windows 7" href="http://www.microsoft.com/windows/windows-7/" target="_blank">Windows 7</a>, the next version of Microsoft&rsquo;s desktop operating system, will be made available to the public as a <a title="Release Candidate" href="http://en.wikipedia.org/wiki/Release_candidate#Release_candidate" target="_blank">release candidate</a> on 5<sup>th</sup> May. Following the slow uptake of Windows Vista since its release in 2007, Microsoft has been keen to recognise the mistakes they made and make good with Windows 7.</p>
<p>Many of the <a title="Top Business Features in Windows 7" href="http://www.itpro.co.uk/610658/top-business-features-in-windows-7" target="_blank">key features for business</a> in Windows 7 include improvements to security, most noteably with AppLocker, BitLocker, and User Access Control. However <a title="Criticisms of Windows Vista" href="http://en.wikipedia.org/wiki/Criticism_of_Windows_Vista#Software_compatibility" target="_blank">compatibility with older applications</a> was one of the main gripes with Vista, and Microsoft ended up <a title="Microsoft extends XP downgrade rights date by six months" href="http://blogs.zdnet.com/microsoft/?p=1619" target="_blank">extending the life of XP</a>, allowing Vista users (<a title="Microsoft to offer Windows 7 downgrade to XP" href="http://www.channelregister.co.uk/2009/04/07/windows_7_downgrade_xp/" target="_blank">as well as future Windows 7 users</a>) to downgrade to it. With this in mind, Windows 7 will includes (as a download for Professional, Enterprise, and Ultimate editions) <a title="Secret No More: Revealing Windows XP Mode for Windows 7 " href="http://community.winsupersite.com/blogs/paul/archive/2009/04/24/secret-no-more-revealing-virtual-windows-xp-for-windows-7.aspx" target="_blank">Windows XP Mode</a> which will allow users to run a virtual instance of XP, similar to using Virtual PC, as well as running XP applications alongside Windows 7 applications on a single desktop.</p>
<p>The <a title="Microsoft bends (a little) on Windows 7 due date" href="http://blogs.zdnet.com/microsoft/?p=2586" target="_blank">target date</a> for the final release of Windows 7 is sometime between July 2009 and June 2010.</p>]]></description><wfw:commentRss>http://www.redtilebusinessit.co.uk/blog/rss-comments-entry-3823115.xml</wfw:commentRss></item><item><title>Opening OpenOffice.org documents in Microsoft Office</title><category>Downloads</category><category>Microsoft Office</category><category>Open source</category><dc:creator>Chris Lee</dc:creator><pubDate>Tue, 07 Apr 2009 08:32:42 +0000</pubDate><link>http://www.redtilebusinessit.co.uk/blog/2009/4/7/opening-openofficeorg-documents-in-microsoft-office.html</link><guid isPermaLink="false">207470:2030508:3584819</guid><description><![CDATA[<p>Although we've been using Microsoft's <a class="offsite-link-inline" title="Microsoft Office Online - Products Home Page" href="http://office.microsoft.com/" target="_blank">Office</a> applications for as long as we can remember, we have on occasion recommended the open source alternative <a class="offsite-link-inline" title="OpenOffice.org" href="http://www.openoffice.org/" target="_blank">OpenOffice.org</a> to home users on a tight budget who didn't need the all-singing-all-dancing features on offer from Microsoft.</p>
<p>However, today I received some attachments from a supplier in <a class="offsite-link-inline" title="OpenDocument" href="http://en.wikipedia.org/wiki/OpenDocument" target="_blank">OpenDocument</a> (.odt) format and discovered that Microsoft Word doesn't natively support opening .odt files.&nbsp; After a quick search I found a number of solutions.&nbsp; The one I went with was the <a class="offsite-link-inline" title="OpenXML/ODF Translator Add-in for Office" href="http://sourceforge.net/projects/odf-converter" target="_blank">Microsoft-funded OpenXML/ODF Translator Add-in for Office</a> project.&nbsp; It's a small download, quick installation, and the add-in worked straight away at converting the .odt docs and displaying them clearly in Word.</p>
<p>An alternative plug-in is Sun's <a class="offsite-link-inline" title="Sun ODF Plugin for Microsoft Office" href="http://www.sun.com/software/star/odf_plugin/" target="_blank">ODF Plug-in for Microsoft Office</a> but I didn't test this as the first solution met my requirements.&nbsp; Another solution for those wanting to open OpenOffice files without installing a plug-in is to use the <a class="offsite-link-inline" title="OpenOffice.org Portable" href="http://portableapps.com/apps/office/openoffice_portable" target="_blank">OpenOffice.org Portable</a> which runs from a USB flash drive.</p>
<p><a class="offsite-link-inline" title="Microsoft Expands List of Formats Supported in Microsoft Office" href="http://www.microsoft.com/Presspass/press/2008/may08/05-21ExpandedFormatsPR.mspx" target="_blank">Native support for OpenDocument in Microsoft Office</a> will be available to Office 2007 users when <a class="offsite-link-inline" title="Announcing Service Pack 2 (SP2) for the 2007 Microsoft Office System" href="http://blogs.technet.com/office_sustained_engineering/archive/2008/10/22/announcing-service-pack-2-sp2-for-the-2007-microsoft-office-system.aspx" target="_blank">Service Pack 2</a> is released sometime in 2009.</p>]]></description><wfw:commentRss>http://www.redtilebusinessit.co.uk/blog/rss-comments-entry-3584819.xml</wfw:commentRss></item><item><title>Adobe releases Reader updates to address vulnerability</title><dc:creator>Chris Lee</dc:creator><pubDate>Thu, 19 Mar 2009 17:30:14 +0000</pubDate><link>http://www.redtilebusinessit.co.uk/blog/2009/3/19/adobe-releases-reader-updates-to-address-vulnerability.html</link><guid isPermaLink="false">207470:2030508:3371533</guid><description><![CDATA[<p>Following February's discovery of a vulnerability in Abobe's Acrobat and Reader software, the software company has finally <a class="offsite-link-inline" title="Security Updates available for Adobe Reader and Acrobat " href="http://www.adobe.com/support/security/bulletins/apsb09-03.html" target="_blank">released updates</a> to address the issue.</p>
<p>Adobe published Reader 9.1 on 10 March 2009, but users of version 8 had to wait until today for updates to versions 7 and 8 or Reader.&nbsp; However at the time of writing, the latest 8.1.4 update was only available through Adobe Updater, with the page <a class="offsite-link-inline" title="Download new and previous versions of Adobe Reader" href="http://get.adobe.com/uk/reader/otherversions/" target="_blank">http://get.adobe.com/uk/reader/otherversions/</a> still displaying links to 8.1.3.</p>]]></description><wfw:commentRss>http://www.redtilebusinessit.co.uk/blog/rss-comments-entry-3371533.xml</wfw:commentRss></item><item><title>A free backup assessment for your business</title><category>Backup</category><dc:creator>Chris Lee</dc:creator><pubDate>Thu, 19 Mar 2009 16:25:22 +0000</pubDate><link>http://www.redtilebusinessit.co.uk/blog/2009/3/19/a-free-backup-assessment-for-your-business.html</link><guid isPermaLink="false">207470:2030508:3371392</guid><description><![CDATA[<p>Your data is the lifeblood of your business.<span> </span>Think about all of the information you store on your computer systems: customer records, accounts and payroll, project documents and spreadsheets, photographs...<span>&nbsp; </span><span style="font-size: 11pt; line-height: 115%; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;;">&ndash; </span>the list goes on.&nbsp; Now think about what would happen if you lost some or all of that data?<span> </span>Not a nice thought is it?!</p>
<p>Performing regular backups should be an essential part of your daily business procedures.<span> </span>The loss of files to data corruption, hardware failure, fire, flood or theft could leave your business on its knees, unable to trade without the information you rely on every day.</p>
<p>While this all makes sense, the reality is that many small or medium-sized businesses <a class="offsite-link-inline" title="Lax practices belie backup confidence" href="http://www.itpro.co.uk/605280/lax-practices-belie-backup-confidence" target="_blank">fail to maintain adequate backup strategies</a>.<span> </span>Worse still, some don&rsquo;t backup at all.</p>
<p>To help Kent businesses to keep their data safe, secure and available in the event of a problem, we&rsquo;re providing a free assessment of your backup procedures (if you&rsquo;re just starting to think about backups, we&rsquo;ll help you define your requirements).&nbsp; We work with a number of trusted service providers and vendors to supply and manage a range of different backup methods for SMEs.&nbsp; Most versions of Microsoft Windows include <a class="offsite-link-inline" title="Back up now or be sorry later" href="http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/back-up-now-or-be-sorry-later.mspx" target="_blank">backup software</a>, and this will often form part of a multi-tier backup plan.</p>
<p>Don't let your business become another data loss statistic.&nbsp; For more details, and to arrange a free onsite assessment for your business, call us today on <strong>0845 658 0787</strong> or <a href="http://www.redtilebusinessit.co.uk/request-callback/">request a callback</a>.</p>
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<p>&nbsp;</p>]]></description><wfw:commentRss>http://www.redtilebusinessit.co.uk/blog/rss-comments-entry-3371392.xml</wfw:commentRss></item><item><title>Try our remote IT support COMPLETELY FREE for 1 month!</title><category>IT support</category><category>Red Tile</category><category>offer</category><dc:creator>Chris Lee</dc:creator><pubDate>Thu, 19 Mar 2009 15:54:23 +0000</pubDate><link>http://www.redtilebusinessit.co.uk/blog/2009/3/19/try-our-remote-it-support-completely-free-for-1-month.html</link><guid isPermaLink="false">207470:2030508:3371075</guid><description><![CDATA[<h3>Let us solve some of your PC problems for free</h3>
<p>Do you have PC problems that you or your staff don&rsquo;t have time to resolve, or your current IT provider has been unable to fix?<span> </span>Why not let Red Tile help your business with 1 month&rsquo;s free telephone and remote desktop PC support?</p>
<p>We know that choosing an outsourced IT provider is an important decision, and we want you to see for yourself how good we are at supporting your business computer systems.<span> </span>That&rsquo;s why we&rsquo;re offering Kent businesses a free trial of our PC support service.<span> </span>There are no catches or contracts, and you&rsquo;re under no obligation to use our services again.<span> </span>All we ask is that after an initial phone consultation, we meet with you to carry out a brief site survey to assess your requirements.<span> </span>And thanks to the latest on-demand remote desktop software, we don&rsquo;t need to install any software or hardware to start supporting you.<span> </span>Each time you need support we&rsquo;ll give you a unique PIN for use on a special area of our website.<span> </span>After following a few simple steps we&rsquo;ll gain temporary remote access to your PC&rsquo;s desktop, allowing us to diagnose and identify the problem.&nbsp; It really is that simple!<span> </span></p>
<h3>Call us today and let us start supporting your business</h3>
<p>To take advantage of this amazing offer, call us today on <strong>0845 658 0787</strong> or <a href="http://www.redtilebusinessit.co.uk/request-callback/">request a callback</a>.<span> </span>We look forward to speaking with you!</p>
<p><a title="Terms and conditions for 'Free IT support for 1 month' offer" href="http://www.redtilebusinessit.co.uk/free-support-ref20090319-terms">Terms and conditions</a></p>
<p>&nbsp;</p>]]></description><wfw:commentRss>http://www.redtilebusinessit.co.uk/blog/rss-comments-entry-3371075.xml</wfw:commentRss></item><item><title>Critical vulnerability in Adobe Acrobat and Reader 9.0 and below</title><category>Acrobat</category><category>PDF</category><category>Security advisories</category><category>Virus</category><dc:creator>Chris Lee</dc:creator><pubDate>Wed, 25 Feb 2009 16:07:00 +0000</pubDate><link>http://www.redtilebusinessit.co.uk/blog/2009/2/25/critical-vulnerability-in-adobe-acrobat-and-reader-90-and-be.html</link><guid isPermaLink="false">207470:2030508:3226692</guid><description><![CDATA[<p>Adobe has <a class="offsite-link-inline" title="Buffer overflow issue in versions 9.0 and earlier of Adobe Reader and Acrobat " href="http://www.adobe.com/support/security/advisories/apsa09-01.html" target="_blank">published details</a> of the discovery of a vulnerability in versions 9 and earlier of its Acrobat and Acrobat Reader software. The vulnerability could potentially allow an attacker to use a malicious PDF file to take control of the affected computer and there are reports that this is being exploited.</p>
<p>Adobe plans to release software updates to address the issue later this month, but until then users are advised to exercise extreme caution before opening PDF files received from any source. If users are in any doubt as to the origin of a PDF file they should not open it and confirm verbally with the sender before proceeding.&nbsp; Indeed, this should be normal procedure to <a class="offsite-link-inline" title="Email attachments and computer viruses" href="http://www.microsoft.com/protect/computer/viruses/email.mspx" target="_blank">help avoid computer viruses that spread through e-mail attachments</a>.</p>
<p>As a further precaution Adobe are advising users disable JavaScript in Acrobat Reader. Although <a class="offsite-link-inline" title="Disabling JavaScript does not prevent exploitation" href="http://secunia.com/blog/44/" target="_blank">this does not eliminate the risk entirely</a> it may protect against some attacks. This can be accomplished as follows:</p>
<p style="margin-left: 24.75pt; text-indent: -18pt;"><span><span>1.<span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;"> </span></span></span>Launch Acrobat or Adobe Reader.</p>
<p style="margin-left: 24.75pt; text-indent: -18pt;"><span><span>2.<span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;"> </span></span></span>Select Edit&gt;Preferences</p>
<p style="margin-left: 24.75pt; text-indent: -18pt;"><span><span>3.<span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;"> </span></span></span>Select the JavaScript Category</p>
<p style="margin-left: 24.75pt; text-indent: -18pt;"><span><span>4.<span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;"> </span></span></span>Uncheck the &lsquo;Enable Acrobat JavaScript&rsquo; option</p>
<p style="margin-left: 24.75pt; text-indent: -18pt;"><span><span>5.<span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;"> </span></span></span>Click OK</p>
<p>Windows Server administrators looking to deploy these settings via Active Directory Group Policy can do so using <a class="offsite-link-inline" title="Adobe Reader/Acrobat 9 ADM file for group policy" href="http://www.adobeforums.com/webx/.59b7a7c4" target="_blank">Rick Patterson's Adobe Acrobat and Reader ADM template</a>.</p>
<p>Customers running <a title="Sophos Computer Security" href="http://www.redtilebusinessit.co.uk/sophos-computer-security/">Sophos Antivirus</a> are protected against the vulnerability. Those running any other anti virus software should check with their vendor as to the status of protection against this threat.</p>
<p>We will be monitoring the situation and will advise when a patch becomes available.</p>]]></description><wfw:commentRss>http://www.redtilebusinessit.co.uk/blog/rss-comments-entry-3226692.xml</wfw:commentRss></item></channel></rss>